Grow Big With Us.
Contact us
OFFICES

Highland Park
SAS Nagar, Mohali
Punjab.
Phone: +91-7087483435
Email: business@jan-i-digital.com

A Winning Help Desk
Outsourcing Solution

Looking for
Outsourced Service Desk Providers?

We offer comprehensive help desk outsourcing services to businesses requiring a full-service technical resource center, a 24x7 IT support help desk or a part-time help desk. As one of the industry’s leading outsourced service desk providers, we also offer application support center and customer service desk solutions. No matter what type of help desk outsourcing services your business needs, we can provide you with a complete and customized turnkey solution based on your unique IT needs. Outsourced IT support gives your business the competitive advantage to help you win with IT.

Dataprise Deploys Outsourced Shared Help Desk Support Infrastructure, Including:-


  • Access to a certified Help Desk technical staff
  • 24x7 coverage capability and real-time monitoring
  • Online live support chat capabilities
  • Team leader and project manager provided
  • Multi-technology support
  • Complete trouble ticket tracking and reporting
  • Web-based incident reporting and status tools for end users
  • Tiered service levels and custom response requirements available
  • Optional shared operational control with your in-house help desk team
  • On-site escalation support available based on location
  • Branded customer satisfaction (CSAT) surveys
Discover Our Other Help Desk Services
Do you need something other an a private label help desk solution? We are here to assist your organization with any and all of its IT support needs. In addition to offering customizable private-label tech support, we also offer other help desk services. Contact us with any questions and learn more about our MSP service desk & support services, such as

Inhouse-IT helpdesk Support

Outsourced Shared-IT Helpdesk Support

Outsourced Private labelled-IT Help Desk Support.

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Why customers in over 10+ countries choose Jan-i Digital?


Flexible
engagement models


24x7 Support
across all timezones


Competitive pricing &
ontime delivery


State of the art it
infrastructure


Strong technology
competency


Seamless
communication