Jan-i Digital - Talent Acquisition,IT Consulting,IMS,Trainings

OFFICES

Highland Park
SAS Nagar, Mohali
Punjab.
Phone: +91-7087483435
Email: business@jan-i-digital.com

Leverage Specialized IT Service Desk Services for Your Business

Need Live Technical Support Services
to Help Resolve Your IT Problems?

Live 24x7 IT Support Keeps Your Business Running Quickly & Efficiently We offer unlimited IT support through industry-leading help desk support services. Our live help desk is a core feature in our Support365 managed IT service plans. And, we guarantee when you call our Help Desk you'll be speaking to a live technical engineer. Let our technical support services team solve your problems so you can focus on growing your business.
Our 24x7 IT support is an always-available resource, staffed with certified network consultants who are ready at a moment's notice to assist anyone in your organization at any time.
24x7 technical support services are crucial to maintaining business management, operations and security processes. At Jan-i, we offer industry-leading help desk support services for a variety of organizations, industries and technologies.

BENEFITS OF OURSUPPORT SERVICES :

Knowledgeable, certified in-house staff
24x7 IT support coverage capability
Online live support chat capabilities
Team leader and project manager provided
Multi-technology support
Complete trouble ticket tracking and reporting
Web-based incident reporting and status tools for end users
Tiered service levels and custom response requirements available
Optional shared operational control with your in-house help desk team
On-site escalation support available
Branded customer satisfaction (CSAT) surveys

24x7 Technical
Support Help Desk

24x7, India-Based Support
Services That Integrate With Your IT Strategy

We offers three unique IT help desk services and helpdesk support options for organizations of all sizes requiring a full- or part-time support desk, an application or customer service desk, or a comprehensive technical service resource center. These IT help desk services include:

Inhouse-Managed IT Help Desk Support

Truly unlimited, live 24x7 IT support help desk services are available at your door stap. Our IT Service Desk is staffed around the clock with certified technical team is available as per your demand.

Outsourced-Shared IT Help Desk Support

We know how to run a busy help desk. And we are confident that we can run yours. An outsourced IT support help desk keeps your business running smoothly.We can provide a full or part-time outsourced help desk service, application support center or service desk for your own employees or organizational needs. Free up valuable resources with our outsourced help desk services.

Outsourced-Private Labelled IT Help Desk Support

Whether your customers need technical, product, or application support, the Jan-iIT Help Desk support service can be branded and tailored to meet your specific requirements. Support your team by choosing Dataprise as your private-Labelled help desk.

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Find Solutions with
Industry-Leading IT Services

Our information technology Help Desk Support utilizes the Jan-i Continuous Process Improvement (CPI) model. This model is based on the industry standard Information Technology Infrastructure Library (ITIL) Continuous Service Improvement framework. As an integral part of IT help desk services- also known as helpdesk support - our CPI model is adaptable to the specific needs of your organization and its employees.

Why customers in over 10+ countries choose Jan-i Digital?

Flexible
engagement models